Access for All

This guide is designed to help provide information on areas that may be helpful for people with access requirements.

Car Parking
Car parking is available in the car park opposite the Castle Entrance. There are designated spaces for people who hold a Blue Badge. Patrons are advised not to use these spaces unless entitled to do so, with their Blue Badge displayed prominently. A drop off point is available to the left of the front entrance door.

Getting to the Castle
There are three entrances from the car park area:
1) A footpath from the Car Park.
2) A footpath from the Wellington Street Area.
3) The pathway from the Broadmeadow Area.
There are dropped kerbs along the footpaths from the car park and Wellington road. A raised crossing point from the Broadmeadow to the footpath along the main entrance is available for people using wheelchairs or mobility scooters.

Entrance
To enter Enniskillen Castle you must first go through the main glass door into a small entrance area. The two sets of doors are wide and are automatic.

Reception
The Reception Counter is to the right of the Main Foyer Area.
The Reception Counter has a lowered level area closest to the stairs. A hearing loop system is available. A Castle Explorer Wheelchair can be pre-booked to use during your visit and is available to collect at Reception.

Café
The Café is located passed the stairs and Gift Shop area.
The furniture can be easily moved to suit the customers.
Automatic doors at the back of the Café allow customers to take their food or drink outside to the plaza area. The café is currently closed.

Stairs to Visitor Centre 1st Floor
A lift is available opposite the reception desk. The stairs to the first floor area are in the middle of the main entrance building.
The stairs have handrails on both sides. There are see-through panels between the stairs.

Glass Room
The Studio area can be hired for meetings or activities.
The room is accessed from the open area at the top of the stairs.

Toilet Facilities
There is an Accessible Toilet located to the left of the stairs in the main Visitor Centre. There is an emergency alarm cord beside the Toilet.

Facilities for those who are Hard of Hearing
A portable hearing loop system is available at the reception area. This allows customers to have the performance projected directly through their hearing aid.

Facilities for those with Visual Impairments
Guide/Assistance Dogs are welcome in the building.
If you are bringing a Guide/Assistance Dog please let reception know so they can provide you with a best possible service.

Personal Assistance Support Scheme (PASS)
The PASS Scheme provides a complimentary ticket to a person for their companion, where that person would not be able to attend or use the services at Enniskillen Castle without that companion.
The complimentary ticket can only be booked by phone or in person and by referencing your Scheme membership number.
You can collect a registration form for this scheme from Reception or download it from the website.

Feedback
Enniskillen Castle welcomes your feedback on any areas that could be improved to enable us to make the visit more enjoyable for all our customers. Enniskillen Castle will act to include changes where reasonable and possible to do so.

If you require any further information or guidance, please contact Enniskillen Castle on +44 (0)28 6632 5000 or email castle@fermanaghomagh.com